Warranty, Repair, and Returns

We are happy to offer a 30-day satisfaction guarantee on all Perfect Zero purchases. During this period, you can return an item to us for a full refund, a replacement, or an exchange with a different item. In addition, we offer a 1-year warranty for any manufacturing defects on items we ship to you.
We have a repair service available as well for items that are damaged during use. Upon receiving an item back, we will assess the damage and provide you with a quote for repair or replacement. Our goal is always to get you back up and running as soon as possible.
For any return, exchange, warranty claim, or repair, we ask that you cover the shipping back to us.
We appreciate the trust you put in us to provide you with top-quality products. Please reach out to us anytime if you have any questions about our after-sale support and service.

Have a question? Would you like to start a return? Need a repair?

Please contact us or email info@theory168.com